Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Overview
Tezayo offers free delivery over order of 5000, and especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Exchange or Return of Goods
If the product is of not good quality, the buyer has the right to return within 07 days after its execution.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Tezayo online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
If your product has not been delivered, you can track it directly with the courier using the provided tracking number. Alternatively, you may contact us for further assistance.
Please note that once we hand over your order to the courier, delivery timelines are subject to their schedule. Couriers usually do not operate on public holidays, so deliveries may be delayed during those days
We deliver through different courier services. To ensure smooth delivery, please provide your complete address so we can select the most convenient option. Otherwise, we will ship to your postal code, and you may track or coordinate with the courier directly using the provided tracking number
Yes, next-day delivery is available on all orders with additional charges
